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Policies

Returns

  • If you have changed your mind or are unhappy with your purchase, you have 14 days from the DELIVERY date to send back your order with the prepaid return label given inside the package.
  •  Delivery time is excluded from the 14 day policy.
  • Item must be in new condition, any damage to product will void ability for refund. 

Exchanges

  • Each customer is allowed only ONE exchange per order within 14 days after delivery date. 
  • Item returned must be in new condition without damages unless declared as a manufacturer defect. 
  • Damages made to product will void ability to exchange. 
  • Once item has been received in office, shipping fee will be credited to use towards exchange shipping fee. 
  • Each customer will be expected to pay the difference if the item being exchanged is less in price than the new item. 

Coupons or Promotional Events

  • If you have purchased within 3 days prior to a new coupon or sale event, you qualify to be given  that same discount on your purchase. 
  • Please email us your name and order number so we may honor the discount to your order.